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(02) 4989 7800

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Servicing Newcastle, Lake Macquarie, The Hunter Valley and Port Stephens


Services 2021

Our Pet Cremation Services

We love animals and what we do!

As avid pet lovers and owners, we understand what it means to lose a beloved pet and member of the family. Our pets give us nothing but unconditional love throughout their entire life, there is really no love like the love of a pet. This is exactly why we provide pet cremation services of the highest standard and utmost compassion.

An animal, that is not even the same species as you, chooses to play with you when you’re bored, cuddle you when you’re sad, and sometimes even give their own life to protect you. They don’t have to and they still do it. They know that you’re special to them. Sometimes you’re their whole world. For all the love they give to us during their lives, we see no better reason than to give them the loving care and dignified farewell they deserve. A pet cremation offers all pet owners the option to farewell their beloved pets and to be able to bring them home for their eternal rest. A last loving gesture for your loving pet who will be affectionately remembered and greatly missed.

Furry Friend Farewells cremation services include
  1. Collection of your pet 
  2. Individual cremation
  3. Certificate of cremation 
  4. Our guarantee that you will receive all of and only your pets ashes
  5. Poem
  6. Ashes returned in an urn of your choice
  7. Personalised, customisable products and engraving options
  8. Delivery of your pets ashes back to your home
unconditional love

Scatter package includes our personal services listed above and ashes returned in a scatter box.
Perfect for anyone wishes to scatter or bury their pets ashes.
We also have a range of outdoor memorials available.

Bronze package includes our personal services listed and ashes returned in one of the selected urns.
All urns come with a small engraved plaque.

Silver package includes our personal services listed and ashes returned in one of the selected urns.
All urns come with a small engraved plaque.

Outdoor Memorials

Outdoor memorials can be purchased individually or with any cremation package.
Perfect addition to the scatter package. Prices of all outdoor memorials are for the memorial only, does not include cremation.

Extras and Mementos

Mementos can be purchased with any cremation package.

Dog Sculptures

Exclusive to Furry Friend Farewells. 

From photo to sculpture. Clay dog sculpture made by a very talented local artist. Each sculpture is created from photos of your pet.
Available as a stand alone sculpture or available as an urn sculpture with your pet’s ashes encapsulated inside. 

Artist can only do dog sculptures. Unavailable for any other type of pet. 

Collection Terms

Service Fees

Vet Clinic Collection – Monday to Friday 9am to 5pm – no fees apply

Home Collection – Fees apply for all Home Collections

If you would like to drop your pet off to our crematorium 
Monday to Friday 9am to 5pm – no fees apply
Monday to Friday 5pm to 7pm – after hours fees apply
Saturday and Sunday 10am to 3pm – after hours fees apply

Please head to our prices page to see all applicable fees 

Service Area

Click on the map to see our service area and terms.

If you live outside of our service area you are welcome to bring your pet to us at Beresfield.

After Hours Service

Our office hours are between 9am to 5pm Monday to Friday

If you would like assistance outside these times we will try our best to accommodate you however a call out fee will apply

What happens if my pet passes in the evening or on the weekend outside of business hours?
Please do not hesitate to give us a call. We are available 7 days a week. *Fees apply for weekends and after hours.
If your pet passes late at night, wrap them in a towel or blanket and place them in a cool, dry place away from any insects if possible. 
If they are small enough and you have room available, place their body in a fridge or freezer.
Feel free to give us a call at any hour. If we do not answer please leave a message, we will call you back as soon as we can when we wake in the morning. 

Your pet will be safe overnight until we are available to help the following morning.

Appointment Cancellation Policy

We understand that sometimes things can change, the euthanasia does not go ahead, vet appointments are cancelled/rescheduled or you decide to make alternative arrangements for your pet. Therefore, please note if you do not contact us to cancel or reschedule your appointment at least 30 minutes BEFORE our allocated appointment time you will be charged a cancellation fee.